Browsing All Posts published on »July, 2012«

Engaging people in creating change

July 20, 2012 by

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It is simply amazing to see the power of leaders come together to address deep-rooted system problems. This was clearly evident in a one day visioning event two days ago for the DAJD / Psych Services value stream. This team of cross-functional managers, each with their own distinct agenda, set of problems (and pre-conceived solutions), […]

Building in Quality

July 11, 2012 by

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Have you ever been on the receiving end of numerous inspection steps that feel redundant and of little value to solving your pressing problem? Have you ever experienced lapses in quality as a customer that you discovered? Chances are, most of us all have and worse yet, we’ve become accustomed and even conditioned to this as […]

The Critical Few Measures

July 3, 2012 by

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There is a wealth of data here at King County. Data takes the form of reports, reporting tools and methods, exceptions to reconcile between systems, and much more. While there has been lots of progress in refining reporting capabilities within areas at Jail Health, there is still lots of work to do in developing a […]